Everything below is built and running in the pilot unless it is marked otherwise.
1
Cloud PBX core
Built, in pilot testing
One platform for many organisations, with the phone system features each of them expects.
Multi-tenant: many organisations on one platform, each kept apart
Extensions on several devices
Numbers (DIDs) routed to an extension, ring group, conference or voicemail
Voicemail and conferences
Class of service per extension
Regions: one customer is one phone system across Johannesburg, Cape Town and Durban. Calls between regions on the platform are free, and calls fail over to another region if one goes down.
Status: The three regional nodes run in the Johannesburg pilot today. The regional sites in Cape Town and Durban are on the roadmap.
2
Call control and cost management
Built, in pilot testing
Know what every call costs, and stop spend before it passes a limit.
Per-second rating with rate plans
Cost centres, and call budgets per user, department, job level or any structure the customer defines (Business Unit, Division, Office, Province, Town and more), with calls barred when a budget is used up
Monthly spend caps; premium and international calls blocked unless enabled
PIN dialling: call from any phone and bill the PIN owner, with the owner's restrictions applied
3
Prepaid and vouchers
Built, in pilot testing
Sell voice on credit that cannot overrun.
A dedicated voice RADIUS service with company or per-user wallets
Voucher batches, priced and sold through VOIMAR Shop Keeper
Calls stop when credit runs out
4
Organisation reporting
Built, in pilot testing
Reports that follow the customer's own structure, not ours.
The customer's own structure on every call record
Reports grouped by any level, plus analytics
A call records (CDR) API for integrations
5
Emergency and compliance
Built, in pilot testing
Emergency calls always get through, and the right people are told.
Emergency numbers (10111, 10177 and 112) always connect, from every phone, whatever the limits or credit, and are never cut off
Each emergency call is logged, and the customer's security desk is told at once
A caller number is always presented, as South African carrier rules require
Call recording happens only where the customer has ordered it
6
Secure missions governance
Built, in pilot testing
Policy for secure team messaging, set by the administrators, working with VOIMAR Konnector.
Mission policy: expiry, retention, knowledge base and audit, and a performance view
Status: vKOM Secure sets the policy today; VOIMAR Konnector enforcing it is rolling out as the next step.
7
Softphones and devices
Built, in pilot testing
The right app for each person, and standard desk phones too.
Voimar Dialer: in the browser (WebRTC), for the back office
VOIMAR Konnector: for executives and field teams, with end-to-end encrypted secure chat
Standard desk phones work over encrypted SIP
8
One management pane
Built, in pilot testing
Each level sees its own scope, and every change of scope is recorded.
VOIMAR super administrators, resellers and customer administrators each see their own scope
Every scope switch is audited
9
White label
Built, in pilot testing
Resellers sell it as their own.
Your own brand name, logo, colour and domain
A "powered by VOIMAR" footer
10
Integrations
Built, in pilot testing
Connect vKOM Secure to the systems around it.
A REST API for customers, extensions and call records
A REST API ready for VOIMAR GYTE (tickets and the record store)
The voice carrier, through VOIMAR's session border controller
Status: On the roadmap: the GYTE connection, Microsoft Teams Direct Routing, VOIMAR SMS and APN, and CRM connectors.
Capabilities at a glance
What vKOM Secure does, and how far each capability has come.
Capability
What it means
Status
Multi-tenant cloud PBX
Many organisations on one platform, with extensions, numbers, ring groups, voicemail and conferences
Built, in pilot testing
Clients for every user
Browser softphone (Voimar Dialer), VOIMAR Konnector on mobile, and standard desk phones over encrypted SIP
Built, in pilot testing
End-to-end encrypted chat
SecureChat in VOIMAR Konnector: messages, voice notes, photos and files are end-to-end encrypted on the phones, always on. The SMS and WhatsApp buttons use those networks and are not covered
Built, in pilot testing
Message governance
vKOM Secure sets expiry, retention and audit policy for secure missions; VOIMAR Konnector enforcing it is the next step
Rolling out
On-premise or closed network
Designed to be installed inside the customer's own data centre and to run with no internet connection, from a local package mirror and VOIMAR's release bundle
Rolling out
South African data sovereignty
VOIMAR or customer hardware in South Africa, no foreign cloud, with POPIA in mind
Built, in pilot testing
SIP fraud and abuse protection
Flood and scanner blocking, brute-force lock-outs and per-customer call limits
Built, in pilot testing
Per-second billing, prepaid and resellers
Rate plans, prepaid wallets and vouchers, and white-label resellers
Built, in pilot testing
Encrypted links between servers
A WireGuard mesh with an extra preshared-key layer, a hedge against future quantum attacks
